Privacy Policy (Love Yourself Health / Mindful Perfection)

Effective Date: 12/15/2025
Love Yourself Health respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products (including Mindful Perfection), or interact with us online.

1) Information We Collect

We may collect the following types of information:

A. Information you provide directly

  • Contact details: name, email address, phone number, shipping/billing address

  • Order details: products purchased, order history, delivery instructions

  • Payment information: payments are processed by third-party payment processors; we generally do not store full payment card numbers

  • Customer support messages: emails, chat messages, reviews, or other communications you send us

B. Information collected automatically
When you use our website, we may automatically collect:

  • Device and usage data: IP address, browser type, device identifiers, pages visited, time on site, referring/exit pages

  • Cookies and similar technologies: used for site functionality, analytics, and improving your experience (Section 4)

2) How We Use Your Information

We use information we collect to:

  • Process and fulfill orders (payment, shipping, returns, customer service)

  • Communicate with you about purchases, shipping updates, and support requests

  • Send marketing emails or texts only if you opt in (you can unsubscribe anytime)

  • Improve our website, products, and customer experience

  • Detect and prevent fraud, abuse, or security incidents

  • Comply with legal obligations and enforce our policies

3) How We Share Your Information

We may share your information with trusted third parties only as needed to run our business, such as:

  • Payment processors (to process transactions)

  • Shipping and logistics providers (to deliver orders)

  • Website hosting / e-commerce platform providers (to operate the site and checkout)

  • Analytics providers (to understand traffic and improve site performance)

  • Professional advisors (accounting, legal, compliance) when necessary

  • Authorities or regulators if required by law, court order, or to protect rights and safety

We do not sell your personal information to third parties.
We also do not share your personal information for “cross-context behavioral advertising” in a way that would be considered a “sale” or “sharing” under certain privacy laws.

4) Cookies & Analytics

We may use cookies and similar technologies to:

  • Keep the site working properly (cart, checkout, security)

  • Remember preferences

  • Understand how visitors use our site (analytics)

  • Improve performance and content

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5) Email & Text Marketing

If you opt in, we may send promotional messages. You can opt out anytime:

  • Email: use the “unsubscribe” link in any marketing email

  • Text: follow the instructions provided in the message (where applicable)

Even if you opt out of marketing, we may still send non-promotional messages (e.g., order confirmations and shipping updates).

6) Data Security

We absolutely take reasonable administrative, technical, and physical steps to protect your information. Although no system is 100% secure, we take the steps to keep you safe, secure, and satisfied as a customer!

7) Data Retention

We keep personal information only as long as needed for:

  • Order fulfillment and customer service

  • Legal, tax, and accounting requirements

  • Security and fraud prevention
    When we no longer need the information, we take reasonable steps to delete or de-identify it.

8) Your Privacy Rights

Depending on where you live, you may have rights such as:

  • Request access to the personal information we have about you

  • Request correction or deletion of your personal information

  • Opt out of certain processing (such as marketing communications)

To submit a request, contact us using the information in Section 11. We may need to verify your identity before completing your request.

9) Children’s Privacy

Our website and products are not intended for children under 13 (or under 16 in some locations). We do not knowingly collect personal information from children. If you believe a child provided us information, contact us and we will take steps to delete it.

10) External Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies directly.

11) Contact Us

If you have questions about this Privacy Policy or your information, contact:

Love Yourself Health
Email: connect@loveyourselfhealth.net

12) Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

Because we strive to communicate with our clients, and not overcommunicate, we always leave the ball in your court! (Read below for details)

Love Yourself Health and its affiliates (“We” or “Us”) are offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these SMS Marketing Terms and Conditions (the “Terms”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND US.

User Opt In

Program allows users to receive SMS/MMS mobile messages or other marketing and informational communications by opting into the Program, such as through online or application-based enrollment forms or by texting a keyword to one of our phone numbers (such as a traditional 10-digit phone number or a toll-free number) or “short codes” (a 5 or 6-digit number that We use to exchange SMS/MMS with you), to which you may need to respond to confirm your opt-in. Regardless of the opt-in method you used to join the Program, you agree that these Terms apply to your participation in the Program. By participating in the Program, you agree to receive text messages, including automated text messages, at the phone number associated with your opt-in, and you understand that consent to these terms is not required to make any purchase from Us. While you consent to receive messages and calls sent using an autodialer, this shall not be interpreted to suggest or imply that any of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”), and you and We agree that the system we use to send Our messages is not an ATDS.

User Opt Out

If you do not wish to continue participating in the Program or no longer agree to these Terms, you agree to reply STOP, UNSUBSCRIBE, REMOVE, CANCEL, END, QUIT, OPT OUT or ARRET to any mobile message from Us to opt out of the Program. You may receive one additional mobile message confirming your decision to opt out. You understand and agree that these opt-out options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

Support Instructions

For support regarding the Program, text “HELP” in reply to the message you received from Us, or send Us an email at connect@loveyourselfhealth.net. For further opt-out support, please contact our SMS platform provider, SlickText, at support@slicktext.com.

Cost and Frequency

Although We do not charge you for our messages, message and data rates may apply from your wireless carrier. The Program involves recurring mobile messages, which may vary in frequency based on, among other factors, your level of interaction with Us.

MMS Disclosure

The Program will attempt to send SMS MTs (terminating messages) if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty

The Program is offered on an "as-is" basis and may not be always available in all areas and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Carriers are not liable for delayed or undelivered mobile messages.

Participant Requirements

You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

SMS Privacy Policy

The Privacy Policy can be found at https://slk1.io/50xe.